Apex BDC
An AI business development center for car dealerships. It answers the first text and the first call for every lead, around the clock, and hands the buyer to a human when it matters.
- Client
- Apex BDC
- Status
- In pilot, first dealership
- Stack
- Supabase, Twilio, Retell, SendGrid
- Site
- apexbdc.ai
What it does
- 01
Lead intake
Leads arrive as ADF/XML from any source, deduped, one timeline per buyer.
- 02
Texting with consent
One consent gate on every text. Quiet hours 9 p.m. to 8 a.m., opt-out honored everywhere.
- 03
Voice on the second ring
The AI picks up with the dealership's greeting and transfers when the team is in.
- 04
Email, visits, dashboard
Same brain on email. Visit intent lands as a pending appointment. One screen shows what is waiting.
One lead, one timeline
Every text, call and visit for a buyer in one place, so the team sees the whole conversation, not a stack of notifications.
- Consent gated on every text
- Quiet hours 9 PM to 8 AM
- A human can take over at any point
Sample data.
- Lead in
ADF/XML from Cars.com. Source identified, duplicate check passed, timeline opened.
- Text
Hi Jordan, this is the team at the dealership. The Silverado LT is on the lot. Want to see it this week?
- Jordan
Is it still the one with the tow package? Saturday morning?
- Text
Yes, tow package included. Saturday 10 AM is open. I will hold it under your name.
- Visit
Saturday 10 AM, pending. Flagged to the BDC team to confirm.
- Call
Jordan calls back. Answered on the second ring, hours and address given, transferred to a rep.
How we built it
- 01
Prototype
Lovable on Supabase. A real link in two weeks, shaped with the client.
- 02
Carrier approval
ISV approval cleared. Texting held until toll-free verification.
- 03
Production
Engineering team: security review on every endpoint, tests, multi-tenant.
- 04
Pilot
Live with the first dealership. Hardening now.
No CRM integrations yet, ADF/XML is the live path. No response-time or revenue numbers until the pilot has enough data to stand behind.
Next build
How we built our own platform, the Socially Legit creator check. Or back to all our work.